Age Verification, Customer Experience, Digital Identity, Digital Onboarding

MasterCard allows Digital ID Verification of patients on Mobile Phones.

ID verification

Seamless and smooth is the new mantra that every company is trying to achieve in their operation and client’s dealings. Healthcare services are adapting fast to this mantra, and the master card is the new revolution keeping the industry in sync with high user experience through the implementation of ID verification.

It’s the digital age; almost everything in this world now operates with the help of AI and its different realms. Technology has taken over nearly every industry and has made its mark on consumers and businesses due to its smooth and seamless process.

Why is MasterCard Healthcare’s use of a digital ID solution revolutionary?

The Digital Health firm named b.well Connected Health is all set to launch its revolutionary user experience solution where patients can verify their identity using their smartphone or tablet, with the help of Mastercard.

The service will be available to clients of the company’s health plans and health systems.

“There is a need to update methods to patient ID verification to make it simple and seamless for patients,” b.well CEO and founder Kristen Valdes told Fierce Healthcare.

The ID verification service makes it easier and more secure for patients to prove their identity when accessing healthcare services online and in person. Rather than depending on login and password credentials, the service leverages a password-less authentication approach through smart biometrics, according to a news statement from the firm.

How does it update patient ID verification methods?

Different processes in the healthcare sector require patients’ identities. From delivering appropriate care to keeping health records, patient identity and verification are critical. Several ways digitized identification systems might help healthcare practitioners offer better medical services with extra advantages, including:

– Efficient Data Collection for Planning and Research

– Patient Treatments and Records Management

– Improved Insurance Management

– Patient Record Security

The modernized health care card for easy access 

In comparison to the infamous handwriting of physicians, digital records are easier to read. As a result, there is significantly less possibility of misinterpretation or inaccuracy in crucial areas such as diagnosis and medical instructions, which can severely affect the patient’s health. Apart from this one particular aspect, there are multiple ways how the care will be enhanced if modernized, including;

– Improve documentation accuracy, making diagnosis and easy claims file.

– Begin therapies right away, with automatic notifications highlighting possible dangers.

– Track and manage prescriptions in one place, with drug-drug interaction warnings.

– Make it easy to track and execute preventative care.

– Increase assistance for making point-of-care choices.

– Integrate evidence-based clinical recommendations more quickly and efficiently.

– EHRs also make it easier to maintain medical information safely and gather and evaluate data.

– This involves producing reports more quickly, comprehensively investigating data trends, and more efficiently controlling inventories.

How Identity Verification improves client interactions with physicians and health plans?

While digitization affects the way insurers and insureds interact, one thing stays constant: the necessity for customer verification. Like every other element of the banking industry, insurers must adhere to stringent legal rules for consumer verification.

However, in most circumstances, conventional user authentication might take a substantial amount of time, more than twenty minutes. It is just unsustainable in a world when consumers expect digital onboarding procedures to take 60 seconds or less. And it costs insurers a lot in terms of user lifetime value.

According to the report, 68% of customers expect 100% digital onboarding by 2020. Fortunately, AI provides a solution for meeting your client’s expectations and providing them with better and advanced health care plans.

What are the advantages of having a Digital ID validated using mobile phones?

Office and medical personnel no longer have to waste time searching through masses of paperwork for patient information. On the other hand, computerized records can be retrieved considerably more quickly and effectively with only a few keystrokes. It, in turn, provides several advantages to both doctors and patients.

Why is digital ID verification required in healthcare?

In the healthcare industry, patient identity and verification are critical. It can create a difference in the quality of services provided. Patients who have easy access to data have more influence over their healthcare.

Technology has provided enormous benefits to the healthcare sector. Doctors can now give drugs even without face-to-face consultations. In operating rooms, robots are an invaluable asset. More than 80% of hospitals and healthcare practitioners are using or planning to employ AI technology. These technologies have boosted diagnostic precision by up to 90%. Due to this technological advancement, a Digital ID verification must take place so that rest of the process takes place smoothly and seamlessly.

What are the advantages of online medical consultations? and Why is Identity Verification required?

98% of patients who had virtual medical consultations feel satisfied.

The need for physicians will likely grow as modern treatment helps individuals live longer. However, due to technological advances, patients may communicate with our doctors without attending the clinic. You may obtain the health care you need, including an online survey from your doctor, as well as additional perks such as;

– No need to travel

– Save Money

– Privacy and security

What are the elements of a health system, and why can they only work with patients who have their identities verified?

Everyone in healthcare, from patients to professionals to public health authorities, may use health information systems. They gather data and organize it so it can be utilized to make healthcare choices.

Here are some examples of health information systems:

– Practice Management Software

– Master Patient Index (MPI)

– Patient Portals

– Remote Patient Monitoring (RPM)

– Clinical Decision Support

– Electronic Medical Record (EMR)

– Electronic Health Record (EHR) (CDS)

To fully utilize new healthcare technology, medical professionals must be able to connect to a secure healthcare environment. A verification system protects a patient’s medical record. Companies should do the following to help maintain their systems secure:

– Employee education

– Data encryption

– Data backup

– Keep track of use

– Purchase insurance to protect yourself against vendor vulnerabilities.

– Make use of multifactor authentication.

Aside from security, it is beneficial to concentrate on patients. The use of health-related information systems can improve patient convenience and access. Customers are accustomed to commercial processes and have high standards for customer service.


A critical problem that healthcare institutions face today is deploying newer technologies to make it convenient to patients, Machine learning and artificial intelligence empower software applications like Identity Verification and Digital Onboarding to verify patients and personnel in the healthcare system making all the data available remotely.

IDcentral allows companies to automate the extraction of information from client papers or images of documents using AI based digital technology to rapidly check and authenticate patients‘ identities and related data in real-time with the convenience of being anywhere and at anytime. The Identity Solution tools extract, categorize, and validate documents with high precision against government databases, and with the ability to complete this process in just seconds is revolutionary in both medical onboarding as well as patient ID verification this data is supplied to onboarding apps. The tech involved even identifies low-quality photos, rotated images, and any format with excellent accuracy and no mistakes.

Try IDcentral’s Identity Verification and Customer Onboarding solution.

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